Refund & Return Policy
Last Updated: August 2026
At Nutrishield Labs Inc., your satisfaction and absolute trust in our wellness ecosystem are our highest priorities. Because we offer both digital training materials and physical dietary supplements, our cancellation and refund parameters are divided into two distinct structural models:
1. Digital Programs & Cohort Entry Fees
Due to the immediate digital delivery nature of our intellectual assets (including downloadable PDF User Manuals, printable command cards, and instant cohort validation tokens), the activation fee of $9.90 is generally non-refundable once the file execution links have been issued to your inbox via MailerLite. However, if you experience any technical distribution failures or duplicate charges on your Stripe token, please contact our support desk within 7 days for a complete structural adjustment.
2. Physical Dietary Supplements (Bottles)
We provide a consumer-friendly 30-Day Return Guarantee for all our physical dietary supplement product lines, manufactured in the USA:
- Unopened Inventory: Any completely unopened supplement bottle returned in its original, sealed factory packaging within 30 days of the Stripe invoice date qualifies for a 100% purchase price refund.
- Return Authorization Token: Before shipping any physical inventory back to our warehouse fulfillment docks, you must contact our billing helpdesk to receive an official Return Merchandise Authorization (RMA) tracking number. Packages sent without an authorized RMA code cannot be processed.
- Shipping Charges: Original fulfillment shipping and handling costs are non-refundable, and consumers are responsible for secure return freight fees back to our corporate hub.
3. Subscription Plans & Recurring Refills
If you are enrolled in a recurring supplement monthly replenishment tier, you hold complete autonomy to halt or cancel your subscription at any moment. To prevent an unwanted automatic charge and shipping dispatch, cancellation requests must be logged through your private billing link or sent to our support email at least 48 business hours prior to your next scheduled Stripe cycle date. Refused or returned automatic subscription packages without an explicit RMA will be subject to standard restocking fees.
4. Processing Timelines
Once our physical warehouse log registers and inspects your authorized returned inventory, a credit token will be issued back to your original payment platform. Please allow 5 to 10 standard business days for your banking institution or credit card provider to clear the transaction path and display the funds on your balance sheet.